Privacy Policy

Last updated: February 2026

Introduction

MediVerify ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our medicine information and drug interaction checking platform.

Information We Collect

Account Information

When you create an account, we collect your name, email address, and password (stored securely using industry-standard encryption).

Usage Data

We automatically collect information about how you interact with our platform, including pages visited, searches performed, and features used. This helps us improve our services.

Technical Data

We collect technical information such as your IP address, browser type, device information, and operating system for security and analytics purposes.

How We Use Your Information

  • To provide and maintain our medicine information services
  • To authenticate users and manage accounts
  • To improve and personalise your experience
  • To analyse usage patterns and optimise platform performance
  • To communicate important updates about our services
  • To ensure the security and integrity of our platform
  • To comply with legal obligations

Cookies and Tracking

We use essential cookies to enable core functionality such as user authentication and session management. These cookies are necessary for the platform to function properly.

We may also use analytics cookies to understand how visitors interact with our platform. You can control cookie preferences through your browser settings.

Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. We may also retain certain information as required by law or for legitimate business purposes.

Third-Party Services

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our platform, subject to confidentiality agreements. These providers are only permitted to use your information as necessary to provide services to us.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information, subject to legal requirements
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to certain processing of your personal information

Children's Privacy

Our platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@mediverify.com